About Me Rosie Hall | New Forest Pet Farewells

A Little About Me

I’m Rosie, and animals have been part of my life for as long as I can remember.

Since founding New Forest Pet Services in 2009, I’ve had the privilege of caring for many much-loved pets and getting to know the people who love them. Some have been part of my working life for years, from their first puppy groom through to the quieter days of old age. You grow attached to them. You learn their little habits, what worries them and what helps them feel comfortable.

Over the years, I’ve also supported pets and their families through end-of-life care, the difficult decision to say goodbye, euthanasia and the arrangements afterwards. Saying goodbye to a pet I’ve cared for over many years is something I feel deeply, too.

I’ve experienced the loss of my own beloved pets, and I know how much their absence can hurt. The house feels different. Familiar routines suddenly stop. You find yourself looking for them in the places they always used to be. Each loss is different, but I understand how hard it can be to face practical decisions when you’re grieving.

My work in human funeral service taught me a great deal about caring for someone after they have passed away and supporting families through the loss of a loved one. It showed me how much the small things matter: taking time to listen, providing gentle care, explaining what happens next and doing what you’ve promised to do.

I wanted to bring that same thoughtful after-life care to the pets and families I’ve spent so much of my life working with. That is how New Forest Pet Farewells began.

I want you to feel comfortable telling me about your companion, asking questions or sharing anything you’re worried about. You don’t need to apologise for being upset, and you don’t need to have everything decided before you get in touch. We can talk through it together.

From collecting your pet to returning their ashes and keepsakes, I will care for them gently and respectfully, and keep you informed along the way.

I know that the pet you entrust to me has a name, a personality and a lifetime of memories with you. It is a privilege to be trusted with their care, and a responsibility I take to heart.

Rosie

Our Promise to you

From muddy walks and quiet mornings to adventures, laughter and all the little moments in between, our pets become woven into the fabric of our lives.
When their time comes, saying goodbye can feel impossible.
There is no perfect way to grieve.
There is no right way to say goodbye.
There is no timetable for grief, and you don’t need to rush your goodbye.
But there is a way to make sure their final journey is filled with the same love, dignity and care that surrounded their life.

At New Forest Pet Farewells, that's what we promise to do.
We will care for them gently.
We will handle them with dignity.
We will listen to you.
And we will take care of the details when you may not feel able to.
Because they were never just a pet.

They were there for you.
Now it's our turn to be there for you.
New Forest Pet Farewells
Because saying goodbye matters.